Contract & Asset Management
Total control and management of customer contracts and assets.
Our fully integrated database of assets and contracts improves service quality, customer care and profitability.
With all your data in one place, anything you need to know about an asset or contract is easily accessible. With everything centralised you gain valuable insight such as your most profitable contracts or frequently failing equipment.
Benefits
CENTRALISE YOUR DATA
Service contracts, asset lists and all associated service information are securely stored in one place. This prevents you from having to rely on paper, spread-sheets and point solutions and risk misfiling information or losing it down the back of a filing cabinet.
ELIMINATE DUPLICATE DATA ENTRY
You only have to enter customer, contract and asset data once and the information is automatically fed through to the rest of the service chain.
FIND INFORMATION QUICKER
With all your data in one place, anything you or your customers need to know about an asset, site or service contract is quickly and easily surfaced.
PREVENT DOWNTIME THROUGH EFFECTIVE MAINTENCE
Take a strategic and proactive approach to planned preventative maintenance. Our multi-level solution allows you to ensure that essential maintenance takes place as often as is needed to keep sites and equipment operational, reducing emergency breakdowns.
GENERATE NEW CONTRACTS EASILY
The system automatically generates ready-made service contracts using data collected by the sales team, saving you from having to input the data manually into a template.
IMPROVE PROFITABILITY
Full visibility of which contracts, customers and machines are profitable and which are not enables you to make strategic decisions about your pricing.
ALWAYS KNOW WHAT TO INVOICE
Full visibility of what is and isn’t included in a service contract ensures all work is properly charged for.
Tesseract is a trusted solution by many leading brands
“Analysis shows that HBE has so far saved around 80 working days of manual paperwork each year through using Tesseract. I would say that any organisation that provides highly regulated site-based services should certainly consider Tesseract as a potential solution.”
Neil Bolton, IT Manager at HBE