Tesseract

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Customer Portal

Customer self-service portal to access critical service and asset data.

Empowered customers have full visibility of job escalations, saving them and your back-office valuable time. Detailed insights are available by running live reports and critical information about installed assets can be easily accessed.

Let your customers choose a preferred appointment time whilst you concentrate on delivering excellent service instead of handling phone calls.

Benefits

Tesseract is a trusted solution by many leading brands

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“When maintenances become due, customers will receive an automated email telling them to book their appointment through the portal or call the office, in that order. This will save even more time for our office staff and give customers more control over their service needs.”

Ian Zeff, Co-Founder at Cryptex Security

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