Data & Integrations
Integrating Tesseract into your business ecosystem can help to streamline business processes and maximise results.
Tesseract collaborate with a network of elite companies, ensuring we are in constant development and are innovating new solutions. Thanks to our partners, we can deliver the market’s best solutions and integrations to help our customers lower costs, and increase productivity and sales.
Our API provides the flexibility to integrate with almost any system, from ERP, CRM and accounting to custom built in-house systems we make it easy to automate data collection and deliver a seamless flow of information across your business.
Benefits
CREATE YOUR OWN REPORTS
Data can be exported into XML, CSV, Microsoft Word, Microsoft Excel, PDFs etc where it is automatically sorted and displayed in the correct format. This enables you to produce customised reports without external help.
PLAN AND CONTROL OPERATIONS MORE EFFICIENTLY
Reports on products, contracts, sites, costs per asset, repeat calls, first-time fix rates, parts used etc. provide detailed insights into which machines are the most problematic, which customers are the most profitable, which engineers are performing most effectively, and more. These insights make you better equipped to plan and control operations and manage resources allocated to them.
COMPREHENSIVE API
Our solutions offer well documented, powerful but easy to integrate APIs to provide the flexibility to integrate with almost any system, including existing custom built in-house systems.
AUTOMATE YOUR INTERNAL AND EXTERNAL COMMUNICATIONS
Reports can be scheduled to run automatically to internal and external stakeholders. This means managers, partners and customers get the information they need on a regular basis with zero effort. Customers can also run live reports in the self-service web portal.
Tesseract is a trusted solution by many leading brands
“Now everyone has access to the reports they need on a regular basis. The fact that our data is centralised means that reports are compiled with a minimum of effort.”
Nigel Walters, Technical Services Controller at Meiko