Garage Equipment Maintenance Software
Tesseract’s Garage Equipment Maintenance Software provides a comprehensive solution for managing the upkeep and servicing of garage and workshop equipment. Tailored to meet the unique needs of automotive service providers, our software streamlines maintenance operations with features such as detailed job tracking, automated scheduling, and proactive service management.
With over 35 years of experience in Field Management Service, Tesseract, the first cloud-based service management software, understands the critical role that well-maintained garage equipment plays in ensuring efficient and safe operations. Our software ensures timely responses to service requests, thorough documentation of maintenance activities, and efficient handling of service agreements.
Choose Tesseract’s Garage Equipment Maintenance Software to enhance your operational efficiency, minimise equipment downtime, and ensure the reliability of your garage tools and machinery. Empower your automotive service business with a solution that prioritises precision, reliability, and optimal performance.
Garage Equipment Maintenance Software Benefits
Prevent Downtime Through Effective Maintenance
Take a strategic and proactive approach to planned preventative maintenance. Our multi-level solution allows you to ensure that essential maintenance takes place as often as is needed to keep sites and equipment operational, reducing emergency breakdowns.
Guarantee Compliance
The solution includes a service checklist to help engineers ensure that certain things that have to happen, do happen. This aids compliance. It also has a facility for their answers to be inputted automatically into a compliance certificate.
Boost First-Time
Fix Rates
Unlimited stock locations, ultra-efficient parts tracking and full integration with the rest of your service chain empowers warehouse operators to get the right parts to the right engineer at the right time. This increases the likelihood of a first-time fix, saving on return visit costs and reducing downtime for customers.
Here’s how some of our customers have transformed their businesses in partnership with Tesseract.
Tecalemit
Service Centre enables Tecalemit to drive customers service to greater heights!
Tesseract enables Tecalemit to drive customers service to greater heights!
At the Plymouth customer service centre, service managers handle 200 plus calls each day from any of the 20,000 customer sites across the UK.
A total of 44 field technicians support the nationwide service operation, where the planned preventative maintenance (PPM) tasks contracted by 4,000 plus sites head up the engineers’ schedules.
"Tesseract a true browser-based system was selected on the basis of cost and user-friendliness as well as its powerful functionality."
Explaining that a number of products are Ministry of Transport regulated and subject to ‘lock out’ if they are not serviced on schedule, Karen Shazell points out that Tesseract controls and, in effect, monitors Tecalemit’s PPM. The system does this by issuing regular reports that give the engineers a monthly window of scheduled PPM events (calls).
Reflecting on how Tecalemit decided to replace its Unix-based service management system, Jim Brown recalls how during the final selection process – which included site visits to users of the four shortlisted systems – Tesseract was selected on the basis of cost and user-friendliness as well as its powerful functionality. “With over 150 different reports available, the system certainly gives us much more information than we really need,” says Karen Shazell. “Its reports functionality enables us to quickly extract the information we need. However, the remote access requirements transformed our outlook of service management procedures and, therefore, the system needed to manage it. In the event, we were very glad we chose Service Centre”.
"Tesseract a true browser-based system was selected on the basis of cost and user-friendliness as well as its powerful functionality."
Karen Shazell, Tecalemit